🔐 How to Recover a Locked Coinbase Account

1. Visit the Official Coinbase Support Page

Go to: https://help.coinbase.com

• Use the "Get help" button or go to the “Account Recovery” section.
• Never trust unofficial links or third-party websites—many phishing scams impersonate Coinbase.

2. Start Account Recovery Process

On the support site:

• Choose "I can't access my account" or “My account is locked.”
• Enter your email address and follow the prompts.

3. Verify Your Identity

Depending on the reason for the lock, Coinbase may ask you to:

• Upload a photo ID (like a passport or driver's license)
• Take a selfie for facial verification
• Answer security questions or verify your phone number

Make sure:

• Your photo ID is clear and up-to-date
• You use the same email address linked to your Coinbase account

4. Check Your Email

After submitting your request, Coinbase will send you an email confirmation.

• It can take 24–72 hours to review your case.
• Watch your inbox and spam folder for updates from Coinbase.

5. Contact Coinbase Support (if needed)

If you're not getting updates or the recovery isn’t working:

• Go to https://help.coinbase.com/en/contact-us
• Choose “Account access” or “Login issues”
• Submit a detailed request, including your issue, error messages, and steps taken.

⚠️ Common Reasons for Account Lock:

• Suspicious login attempts or IP addresses
• Failed 2FA attempts or recovery requests
• Violation of Coinbase terms or compliance review
• Pending ID verification

✅ Tips to Prevent Future Locks

• Enable 2-factor authentication (2FA) using an authenticator app
• Keep your email secure and change your password regularly
• Avoid logging in from unrecognized or shared devices